Privacy Policy

Effective August 8, 2026

IT HUB Networks ("IT HUB Networks," "we," "us," or "our") provides managed IT, hosting, communications, website, and related business technology services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ithubnetworks.com, contact us, purchase or use our services, or communicate with us by email, SMS, MMS, telephone, or WhatsApp.

Information we collect

• Contact and account information, such as your name, business name, email address, telephone number, billing contact, and service address.
• Service and support information, including requests, account preferences, technical details, device or network information, and communications with our team.
• Website information, such as IP address, browser and device data, pages visited, cookies, analytics, and security logs.
• Messaging information, including your telephone number, consent records, message content, delivery status, and opt-in or opt-out requests.
• Transaction information. Payment card processing may be handled by third-party payment providers; we do not intentionally store complete payment-card numbers on this website.

How we use information

We use information to provide and support requested services; authenticate and secure accounts; respond to inquiries; process transactions; send service, support, security, billing, appointment, and other requested communications; send marketing messages only where permitted and with appropriate consent; improve our services; prevent fraud or abuse; and comply with legal obligations.

WhatsApp, SMS, and business messaging

We send WhatsApp or text messages only to recipients who have provided their number and appropriate consent or who initiate a conversation with us, subject to applicable law and platform rules. Consent to receive marketing messages is not a condition of purchase. Message frequency varies. Message and data rates may apply.

You may opt out of marketing messages at any time by replying STOP or asking us to stop. For WhatsApp, you may also block or report the business using WhatsApp controls. We may still send non-promotional communications that are necessary to provide a requested service, respond to you, protect an account, or meet legal obligations.

We do not sell telephone numbers, WhatsApp opt-in data, or message consent information. We do not share such information with third parties for their independent marketing.

When we disclose information

We may disclose information to service providers that help us operate hosting, communications, customer support, analytics, security, billing, and messaging services, including telecommunications providers and Meta/WhatsApp when you communicate through WhatsApp. We may also disclose information when required by law, to protect rights and security, in connection with a business transaction, or at your direction. Providers may process information under their own terms and privacy policies.

Cookies and analytics

Our website may use cookies and similar technologies for essential operation, analytics, security, embedded content, and marketing measurement. You can manage cookies through your browser, although disabling some cookies may affect site functionality.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described here, including service, security, accounting, dispute-resolution, and legal requirements. We use reasonable administrative, technical, and physical safeguards, but no system or transmission is completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or restrict certain processing. You may unsubscribe from marketing email using the link in the message and opt out of messaging as described above. We will verify and respond to requests as required by applicable law.

Children

Our business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy periodically. The effective date above identifies the latest version.